About Us

Paul P. Falkowski PhD
Paul P. Falkowski, PhD

Dr. Paul Falkowski is an advocate for  expanding the role of volunteers in long-term care settings. Using state-of-the-art training techniques, Dr. Falkowski has trained and placed hundreds of volunteers in nursing homes in Omaha, Council Bluffs and Lincoln.  Paul has recently moved the training program online to make the training accessible to anyone. More…

Syrelle Bernstein
Syrelle Bernstein

Syrelle Bernstein has been the Director of Volunteer Services Department of Baycrest for over 20 years.  Her goal at Baycrest is to achieve excellence, innovation and leadership in volunteerism, to provide volunteers with a learning experience as they assist and compliment staff in providing the highest quality of care to our clients.  In her role as director, Syrelle is responsible for the over 2000 volunteers who give their time to Baycrest.  More…

Kirby Veevers
Kirby Veevers

I am a program development consultant and academic educator based in the New York area. My professional experience includes a diverse range of expertise in the creation of patient centered initiatives, to marketing and event management. As a health care consultant, I create and implement site-specific patient and family centered programming, developing opportunities for volunteers of all ages.  As an educator, I have trained hospital staff in service excellence techniques; team building strategies, and patient-centered models of care.  More…